E-COMMERCE ANSWERING SERVICE
- Organized order management system and first-rate 24-hours customer assistance.
E-COMMERCE ONLINE CUSTOMER ASSISTANCE
- Online selling is such a broad yet effective marketing field producing multiple ubiquitous customers worldwide, thus requiring constant online customer assistance. IMAX Conversions aims to establish utmost rapport to every consumer we get it to touch with and provide resolutions to each of their concerns.
Our E-commerce support service copes with the needs of your customers as they shop on your website and give assistance, whether by phone or chat.
- With our Online Customer Assistance, both inbound and outbound calls are taken and done in a manner you desire it to be. When a shopper makes either of these actions, our trained and experienced customer service representatives will immediately sort out their queries.
- Create a button on your site, which serves as a means to gather the contact information of each customer who clicks it. In such a way, they can request for a call, and our associate will then answer inquiries, assist in their transactions, or personally refer them to you for a more explicit reply.
- Similarly, this selection also enables customers to fill in details on an online form. The moment they submit the form, our receptionist will respond through a call for reevaluation.
24 HOURS E-SHOPPING ANSWERING SERVICE
- Diminish hurdles of sales In online selling, you should expect that prospect customers may be shopping any time of the day, any day of the week or any month of the year. With this, a non-stop e-shopping answering service is an excellent idea to mark up your business. We could assist you in taking phone calls and website messages, providing service and support to your customers.
OPTIMIZE YOUR MARKET
- Marketing your e-commerce business and products requires a considerable expense. That being so, you seek assurance in returning your investment or even higher than the cost. As online shoppers are sometimes indecisive, they look after someone who could suggest for the best option they could avail. And that’s when e-shopping answering service will insert. Our receptionists are always on the go 24/7 to greet and negotiate every potential customer. We never let missing even a single query or call from each shopper since we believe that it is already equivalent to a lost sale.
SAVE DITCHED SHOPPING CARTS
- Ditched shopping carts are quite a definition of a missed sale. Mostly, it resulted from a customer’s inaccessibility to the purchase process. They perhaps much liked it, but confusion hindered. In this regard, a non-stop e-shopping answering service is essential as it guides every customer to the transaction flow.
WEB CHAT CUSTOMER SUPPORT
- Offer your customers an alternative means of connection by utilizing our web chat support. Upon doing this, we will add a snippet of codes to your website, enabling the 24-hour-chat support for your shoppers.
LEAD GENERATION TOOLS
- Our several lead generation tools work depending on the actions chosen by your shop visitors. With those clickable elements such as the click-to-call and register-to-call containing in your site, your shoppers can request for a call or complete a website form. As to the type of lead generating tool you select, whichever it is, plays a vital role in making your website more responsive.
- Your business live answering service choice
ONLINE SALES 24/7 CUSTOMER SUPPORT
- When talking about e-commerce, the thing that we usually think as its benefit is continuity; this means that an online shop can never be closed enabling every shopper to visit the website whenever and wherever they want to. Let your customers always feel treasured and valued when shopping by having our friendly, professional, and peachy-voiced customer support team.
E-COMMERCE ORDER-TAKING ANSWERING SERVICE
- Customer service for online shoppers.
Setting-up an all night and day e-commerce answering service aids every customer starting from determining what to include in the cart up until the purchasing of orders, eventually decreasing ditched shopping carts and maximizing your business order size.